Frequently Asked Questions
We know that the process of starting therapy or seeking an evaluation can feel like it leads to more questions than answers. We have compiled the most common inquiries from our clients in Pasadena, Los Angeles, and across California.
If you don’t see your question here, please feel free to Contact Us.
Location & Virtual Therapy Options
Where is your office located?
Our physical office is located in the heart of Pasadena, CA, on South Lake Avenue. We offer a comfortable, accessible space for in-person sessions. You do not need to be in Pasadena to work with us. We provide online therapy to anyone residing in the state of California.
Do you offer online therapy (Telehealth)?
Yes. We offer secure, HIPAA-compliant video therapy for clients throughout California. Whether you are in Los Angeles, San Francisco, San Diego, or a rural area, you can access our specialized care from the comfort of your home.
Can I do EMDR therapy online?
Absolutely. Virtual EMDR is highly effective and widely practiced. We use specialized platforms designed for virtual EMDR that allow for effective bilateral stimulation (eye movements or tapping) via video. Many clients find that processing trauma from the comfort of their own home adds an extra layer of safety to the work.
Neurodiversity-Affirming Care (Autism & ADHD)
What does "Neurodiversity-Affirming" mean?
Being neurodiversity-affirming means that we view neurological differences—such as Autism and ADHD—as natural variations of the human brain rather than deficits or disorders that need to be "cured."
At Thrive and Feel Psychology, we do not try to make you "act neurotypical." Instead, we help you understand your unique wiring, advocate for your needs, and build a life that works for your brain.
Do you provide Autism and ADHD testing for adults?
Yes. We specialize in comprehensive Adult Autism Evaluations and ADHD Assessments. Many adults have gone their whole lives feeling "different" or "broken" without answers. Our evaluation process is thorough, validating, and designed to provide clarity. Learn more about our Evaluations
Insurance, Fees, & Payment
Do you take insurance?
Thrive and Feel Psychology is an in-network provider for Aetna and an out-of-network provider for most insurance companies.
If you are an Aetna client, we will bill your insurance plan directly, and you will pay a co-pay or co-insurance.
If you have insurance through a different provider, you may be eligible for partial reimbursement if you have a PPO plan.
How much does therapy cost?
The fee per session depends on several factors, including the therapist you work with, the session length, whether you use insurance to pay for a portion of the cost, and what your insurance covers (or does not cover).
Individual therapy session fees range from $150 - $330 per session. Session lengths range from 45 minutes to 60 minutes. Clients pay between $10 and $330 per session, depending on their insurance benefits.
When you schedule a free consultation with a member of our team, they can help you determine your session cost. You can also email us at support@thriveandfeelpsychology.com with any questions.
How much does an assessment cost?
The cost of a psychological assessment depends on several factors, including the scope of testing (e.g., the number of measures administered) and the type of assessment (e.g., comprehensive diagnostic clarification evaluation, ADHD or executive functioning assessment, autism evaluation, high-stakes testing accommodations, or mental health diversion evaluations). Fees reflect the time required to complete the various elements of the assessment process, including an intake session, test administration, collateral calls, scoring, interpretation, report writing, and feedback.
Comprehensive psychological assessment fees typically range from $1,200 to $6,000+, depending on the scope of the evaluation. As a result, clients may pay anywhere from $100 to over $6,000 for an assessment. The amount the client pays depends on their insurance benefits, deductible status, and what their plan covers (or does not cover). Some clients use insurance for portions of the assessment, while others choose private pay for a comprehensive evaluation.
Some clients use insurance for portions of the assessment, while others choose private pay for a comprehensive evaluation.
When you schedule a free consultation with a member of our team, we will walk you through the assessment process and help determine the expected cost based on your specific needs. You are also welcome to email us at support@thriveandfeelpsychology.com with any questions—we are happy to help you navigate the next steps.
What is a "superbill" and how does it work?
A superbill is a detailed medical receipt that we provide to you. You can submit this document to your insurance company to request reimbursement for out-of-network psychotherapy or psychological testing.
We recommend calling your insurance provider and asking: "Do I have out-of-network benefits for outpatient mental health? If so, what is my deductible and what is my copay/coinsurance?" If you have any questions about coverage or what to ask insurance, please reach out so we can support you in this process.
What is the "Good Faith Estimate"?
Under the "No Surprises Act," you have the right to receive a Good Faith Estimate explaining how much your medical care will cost. We will provide this estimate regarding the cost of therapy or evaluations before your first scheduled service.
Therapy Process & Fit
How do I know if I need a Trauma or EMDR specialist?
If you find yourself feeling "stuck" in past events, experiencing high anxiety, or having reactions that feel out of proportion to the present moment, trauma therapy may be beneficial. EMDR (Eye Movement Desensitization and Reprocessing) is specifically designed to help the brain process and heal from traumatic memories so they no longer control your present life.
Do you work with couples?
Yes. We provide couples counseling for partners looking to improve communication, heal from betrayal, or navigate the daily challenges of relationships.
How do I get started?
The best way to start is to schedule a free 15-minute consultation. This brief call allows us to hear about your needs, answer your questions, and ensure we are the right fit for your healing journey.